We are looking for a high-performing team player to be responsible for developing strategic long-lasting relationships with creators (KOLs) of all levels and roll out Xamble Live’s creator affiliate projects successfully. The Creator Affiliate & Marketing Specialist is expected to have a thorough understanding of the TikTok Shop ecosystem, which includes creator affiliates, and how we can achieve set requirements for our key clients. Ultimately, a Creator Affiliate & Marketing Specialist should be able to manage multiple creator affiliate projects without compromising on the quality of service.
The Creator Affiliate & Marketing Specialist will be reporting directly to the General Manager.
What you will be doing:
- Responsible for launching and growing the creator affiliate service and capabilities for the business.
- Support Xamble Live to achieve client sales objectives through creator affiliate channel marketing strategies.
- Source, review and shortlist suitable creators that match for each brand campaign with potential of high sales conversions (GMV target driven).
- Connect, maintain valuable relationships and manage day-to-day relationships with creators of all levels.
- To manage end-to-end creator communication, such as confirming projects, product training, quality control of content generated, sample distribution, content draft approvals, and payouts.
- Monitor creator affiliate campaigns and ensure set campaign targets are achieved.
- Monitor, review and optimise all campaign performance, that include encouraging creators to generate more content that are able to boost sales.
- Serve as the link of communication between Xamble Live and creators.
- Main source of creator, live hosts and talent pool for Xamble Live.
- Prepare performance reports for Xamble Live and clients when required.
- Keep abreast of emerging trends and creators in TikTok.
Who we are looking for:
- Candidate must possess at least a SPM/STPM/Diploma/Degree or an equivalent professional qualification.
- Proven experience in the creator affiliate portion of business or TikTok Shop is preferred.
- Strong business acumen and capacity to work independently or as a team player.
- Proven ability to respond and work with the team and negotiating with clients.
- Ability to build rapport with key clients.
- Ability to handle multiple client accounts.
- Exceptional customer service skills.
- Excellent verbal and written communication skills - must be able to write and converse fluently in English, Bahasa Malaysia and preferably Mandarin.
- Must be familiar with social media platforms especially Facebook, Instagram and TikTok.
- Well organised and good time management skills.
- Self-starter with the passion to achieve sales targets.
- 100% customer-focused attitude.
- Positive attitude, patient with people and willing to learn.
- Enjoys meeting people and delivering sales pitches.
- Applicants must be willing to work in Kuala Lumpur.
About Xamble Live Commerce Sdn Bhd
Xamble Live Commerce Sdn Bhd is a live streaming e-commerce business platform. Using intelligent integration of our influencers, content and e-commerce know-hows, we provide end-to-end live video commerce solutions from live video production, automated order management to online payment and product fulfilment. Our unique technology combined with our vast influencer platform and onboarding training empowers companies to be independent and self-sustaining as they propel and scale in this fast-growing field of live commerce.
Xamble Live Commerce Sdn Bhd is a joint venture between Xamble Group Limited (listed on the Australian Stock Exchange (ASX: XGL)) and Commerce DotAsia Ventures Sdn Bhd. Collectively we bring together years of expertise and experience in the areas of digital marketing, e-commerce solutions and tech initiatives under one roof.